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A career with Western Power offers opportunities to explore your full potential- whether you’re seeking new skills, wanting to diversify your knowledge of the business or are simply ready to tackle a new challenge.


We are currently seeking a Principal Social Researcher to join us on a 9-Month Fixed Term basis. 


Your New Role


Reporting to our Transmission Social Performance Manager, you will provide subject matter expertise and guidance in producing valuable business intelligence through in-depth customer research and data analysis.


  • Accountable to create and embed the process of how Western Power will gather social research and utilise it to support and guide the development of the strategic community engagement strategies for the transmission programs. 
  • Accountable for implementing the transmission social research activities.
  • Develop highly engaging written reports and visual aids (e.g., interactive dashboards, PowerPoint slide packs) that effectively communicate and deliver actionable customer insights to the Senior Leadership Team and other internal stakeholders.
  • Accountable for the review, analysis, and provision of insights into Western Power’s customer data that adds value and meets requirements of stakeholders.
  • Lead the discussion and thinking in how to inject external thinking into our social licence strategy development for transmission.
  • Lead research on the implications of changing ‘market’ (includes technology, customer demand, government policy or regulatory etc changes) conditions to inform transmission program decision making.
  • Provide subject matter expertise and guidance as part of a cross functional working community delivering tailored outcomes for customers and stakeholders by providing an authentic, positive and ‘can do’ approach, with a bigger picture perspective.
  • Lead the delivery of the transmission customer data analysis and insights with a clear and simple style of communication to drive significant business value.


About You


  • Qualification in an analytical or quantitative discipline (Business, Commerce, Management, Statistics or Marketing etc.)
  • A seasoned professional in technical expertise and knowledge in the field of social research and data analysis to provide meaningful insights
  • Demonstrated experience undertaking research and analysis across areas such as social issues facing communities; impacts and opportunities of renewable construction projects.
  • Strong negotiation and relationship skills and the ability to communicate at all levels of the organisation including C Suite
  • Excellent communication and presentation skills including demonstrated ability to consult, guide and influence decision makers using appropriate authority.
  • Demonstrated experience in dealing with large volumes of complex data and managing demanding customer and interested stakeholders.
  • Demonstrated management of consultants, including project delivery, budgeting, and reporting
  • Highly developed analytical skills required to be applied to complex organisational challenges and opportunities.


Why work with us?

  • Competitive salary + 11% Superannuation
  • Professional Development opportunities including training initiatives and study assistance.
  • An award-winning employee recognition and benefits program.
  • Access to five Employee Network Groups – which celebrate and communicate the diversity of our workforce.
  • The opportunity to purchase up to four weeks of additional leave per year.
  • Access to salary packaging, social club activities, discounted health insurance and gym membership


Our commitment to Diversity

We are committed to our Disability Access and Inclusion Plan 2021 - 2027 and ensuring that people with disability have equal opportunities to gain and maintain employment with Western Power. It is strongly encouraged that people with a disability who meet the inherent requirements of the position description apply for this role.


We are also proud to have launched our Innovate RAP in Mar 2022 (Reconciliation Action Plan). Our Innovate RAP outlines our commitment to the Reconciliation journey in WA.


How to Apply

Submit your application and be added to our Talent Pools by clicking the ‘apply’ button, if you have the skills and are committed to our values… we will find a place for you!


Our recruitment process requires that all candidates who progress to the background & assessment stage must hold a police clearance issued within the last six months.


Apply now

Join us and play a part in powering the future of Western Australia.