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Single residential connection

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Who is this for?

For a single home with or without an existing connection, wanting to connect via underground.

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How long will it take?

3 months to provide you with a technical assessment

4-6 months to provide you with a design and quote, depending on the complexity of your project

3 months to construct, upon payment of quote and confirmation your site is ready

Timeframes indicative only and subject to change based on demand.

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How much will it cost?

We'll provide a quote after we complete the scoping and design of your project.

 

Overhead to underground conversion eligible for fixed price

Your property is on the same side of the road as the point of connection to the electricity network  $3,400 
Your property is on the opposite side of the road to the point of connection to the electricity network  $4,900 

If a suitable location for a pillar installation can't be provided we may offer a below ground service pit for the connection point. This will incur additional costs specific to the installation circumstances. Additional site preparation requirements also apply.

Application fee

Application fee (plus 0.59% credit card surcharge) $497.42

Design fee

Project complexity Fee
Standard $1,320
Detailed $3,300
Complex $6,600

* While the design fee is GST inclusive, the GST exclusive amount will be deducted from the access offer if proceeding, i.e. GST is not refunded

Other fees

Description Fee
Construction costs We will provide a quote
Cancellation fee $550

The cost of an electricity supply is dependent on how much power you require. In most cases, the cost will be based on what we call the Distribution Low Voltage Connection Scheme.

Electricity connections can be varied and complex. We recommend that a professional electrical consultant or contractor determines which connection type best suits your needs.

The type of connection provided will depend on the location - most customers will receive an underground connection, however in some regional areas where the traditional network had been identified for decommissioning, customers may be eligible for a stand-alone power system.

This is for connecting power to a house where there has never been a connection to the Western Power network before. If you simply need to reconnect an existing connection, then please speak to your retailer to set up a new account.

Application process

You’ve applied
1

We’ll contact you to discuss your application.

You’ll receive a scope
2

After our technical assessment we’ll confirm the scope of works with you.

You’ll receive design fee invoice
3

Once payment is received, we will design the project to your needs.

You’ll receive a quote for the delivery of the works
4

After the acceptance and payment is received, we’ll schedule the works for delivery. Schedules are dependent on your location and the complexity of our work.

Let us know how we went
5

Your feedback is importance to help ensure we’re meeting your needs and expectations.

What to include with your application

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A site plan

Provides us with an understanding of your work site, the location of existing and new assets and help us to design your product. It will need to include:

  • Your property
  • Neighbouring properties
  • The location of the supply point

Site plan for a single residential connection

For a pillar site plan to be accepted, it must clearly show:

  • the proposed pillar location in a visible colour on the site plan.
  • the street name on which the property borders.
  • the full address of the property.
  • the nearest intersection (for rural properties it helps to locate the site)

In order to provide a fast, accurate quote and advice on your new connection arrangement we require a comprehensive site plan with details of your current and/or proposed site layout. This includes but is not limited to the following information being clearly marked on your plan:

  • boundary or retaining walls at the side and front of the property - including depth of wall
  • location of items such as letterboxes, garden beds, trees/stumps, driveways, crossovers
  • detail or grades of any major inclines or slopes near the front boundary
  • utility locations for water meters/pipes, gas pipes, sewer mains/connections and access points
  • proposed location of new pillar/s

Pillar exclusion zone

The pillar needs to have an exclusion zone of 50cm from its centre. Inside or under the exclusion zone there must not be any:

  • water pipes, water storage facilities or water meters
  • gas pipes or meters
  • telecommunication cables
  • sewage, waste water, or storm water pipes
  • reticulation pipes or cables
  • tree roots and other vegetation
  • concrete, asphalt, limestone or bedrock

Find out what underground assets may be in the vicinity by submitting a Dial Before You Dig application.

Pillar exclusion

Creating a site plan using maps or statellite images

An easy way to create a site plan is to use a online mapping service like Google Maps. Just take a screen shot of the address and then label the requirements on it.

Approved

Rejected siteplan

Using construction plans or engineering drawings for a site plan

If you've got access to contruction plans or engineering drawings, you'll be able to submit these as a site plan as long as it includes all our requirements.

using

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Site photos for a single residential connection

Help us understand your current connection arrangements and more easily identify potential site specific issues. Photos will need to include:

  • The extent of the worksite
  • Any obstructions in the area

Site photos for a single residential connection

Site photos help us understand your current connection arrangements and more easily identify potential site specific issues. If you're able to supply us with a close up and wide photos it will potentially reduce application times as we won't be required to visit the site.

close up

 

wide

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Neighbours authority

If your project will impact your neighbour’s property by having new assets installed or relocated on or in front of their property, you’ll need their authorisation.

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Revenue offset

If a customer would like to be considered for revenue offset, some information is required at the technial assessment stage. See our revenue offset FAQs for more information.

 

Your support documents will help us determine the future increase in electricity consumption at your site so we can confidently apply revenue offset to subsidise the upfront customer contribution.

Ready to apply for a single residential connection?

Once you’ve gotten the above, you are ready to apply.

FAQs