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Install an unmetered supply

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Who is this for?

For local government authorities, government agencies and approved providers of specialised services such as traffic signals, streetlights, signs, railway crossing boom gates and bus shelters.

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How long will it take?

3 months to provide you with a technical assessment

4-6 months to provide you with a design and quote, depending on the complexity of your project

3 months to construct, upon payment of quote and confirmation your site is ready

Timeframes indicative only and subject to change based on demand.

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How much will it cost?

We'll provide a quote after we complete the scoping and design of your project.

Application fee

Application fee (plus 0.59% credit card surcharge) $497.42

Design fee

Project complexity Fee
Standard $1,320
Detailed $3,300
Complex $6,600

* While the design fee is GST inclusive, the GST exclusive amount will be deducted from the access offer if proceeding, i.e. GST is not refunded

Other fees

Fee description Fee
Construction costs We will provide a quote
Cancellation fee $550


In some situations the installation of a metered supply may be impracticable, you may be permitted to connect via an unmetered supply.

Unmetered supplies are available to local government authorities, government agencies and approved providers of specialised services. They are used for services such as traffic signals, streetlights, signs, railway crossing boom gates and bus shelters.

The type of connection provided will depend on the location - most customers will receive an underground connection, however in some regional areas where the traditional network had been identified for decommissioning, customers may be eligible for a stand-alone power system.

Application process

You’ve applied

We’ll contact you to discuss your application.

You’ll receive a scope

After our technical assessment we’ll confirm the scope of works with you.

You’ll receive design fee invoice

Once payment is received, we will design the project to your needs.

You’ll receive a quote for the delivery of the works

After the acceptance and payment is received, we’ll schedule the works for delivery. Schedules are dependent on your location and the complexity of our work.

Let us know how we went

Your feedback is importance to help ensure we’re meeting your needs and expectations.

Additional information you need to know

Eligibility Criteria for an unmetered supply:

  • An unmetered supply (UMS) may be provided for a consumer’s electrical equipment/device where all of the following criteria is satisfied:
  • The energy usage is consistent and can be readily estimated;
  • The consumer’s equipment/device requires a single phase connection where the maximum load does not exceed 4.8 kW;
  • The load is not subject to consumer controlled variations (i.e. water pumping or air conditioning);
  • The required supply is not of a short duration (i.e. fetes, fairs and festive lighting);
  • The point of supply for the consumer’s equipment/device is installed within public open space or within a road reserve;
  • The consumer’s equipment/device is on the same side of the road, visible from and no more than 25 metres from the point of supply;
  • The consumer’s mains cable supplying the consumer’s equipment/device is installed underground;
  • Each unmetered supply is installed and effectively labelled in accordance with the requirements of the WAER, AS/NZS 3000, UDS, WADCM and the Unmetered Supply Network Standard;
  • It is not physically practical or commercial viable to install a meter (optional)

What to include with your application

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A site plan

Provides us with an understanding of your work site, the location of existing and new assets and help us to design your product. It will need to include:

  • Your property
  • Neighbouring properties
  • The location of the supply point
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Equipment schedule

An equipment schedule allows us to notify the electricity retailer of the new/changed load of the UMS connection; and, check that the load does not exceed 4.8kW (20A) single phase.

Ready to install an unmetered supply?

Once you’ve gotten the above, you are ready to apply. Estimated time to complete: 10 minutes